What's Just Rock's Makeup Policy? We are glad you asked..
If I miss my weekly scheduled lesson due to life circumstances, what are my options for makeup?
We are so glad you asked...We ask that clients give us 24hr notice when it comes to missed classes. If 24hr notice is not given you will have to forfeit your weekly scheduled lesson. If 24hr notice is given we try our very best to accommodate you during your instructors availability. If we cannot do so due to limited availability a lesson can be made up with another one of our Just Rock instructors during their availability.
We also have weekly group classes available for guitar, piano, voice and drum/jam sessions. We encourage you to take advantage of any of those classes as a makeup class as well. These classes are available at no additional cost weekly for all of our private lesson students.
But what if I really want to work with my regular instructor for a makeup?
We totally understand that you want to work solely with your instructor for makeups but sometimes it's just not possible. Due to their scheduling, availability, it's just not possible because their student roster is full.
What if my regular instructor calls out sick, etc. ?
Things happen. We get it. Your instructor will be sure to communicate with you makeup options during their available Just Rock hours. Please double check with your instructor regarding their Just Rock availability as we understand it changes due to their performance schedule. If their options do not work out, please take advantage of our group classes available.
What if the makeup classes available do not include the instrument I take private lessons in?
Not to worry, we encourage you to attend our Jam Session classes (typically mixed in with Group Drums on Tuesdays at 6pm). Those are conducted in an ensemble, school band vibe? All instruments are welcomed!
If we miss a lesson can we have our account credited?
Unfortunately, no we do not credit accounts. The monthly lesson package pricing is already set. If we ever decide to adopt account crediting we will let our clients know.
What if it's a holiday during my regular scheduled lesson and Just Rock is closed?
We are so glad you asked....Please take advantage of our group classes! They are all 1hr long and it's a chance for your future rockstars to meet other just rock students, potentially form a band, meet other instructors and get more of the independent artist experience. We do not offer private makeups for Thanksgiving, Christmas and New Years Holidays (For the DMV area we follow the DCPS school schedule and for Houston we follow HISD's school schedule) . Please note, some months depending on the day you are regularly scheduled you'll have the opportunity to enjoy 5 lessons instead of the standard 4 included in your monthly package. We at Just Rock recognize this and it allows you the flexibility to dive even deeper into your musical passion.
What Federal Holiday Calendar do you follow for Studio Closures?
We are so glad you asked....We are closed for all Federal Holidays which falls under DCPS (DMV) and HISD (Houston).
What is the schedule for Just Rock Group Classes? Current Schedule for 2024
6-6:30pm Group Voice
6-7pm Group (Combo of drums, audio production and jam sessions fluctuating weekly)
6-7pm Group Guitar
12-1pm- Group Piano
*Stay tuned for date changes of classes during Spring and Winter
*Please remember that Group Classes are complimentary for anyone signed up in private lessons only
How do we schedule a group class in place of a private makeup lesson?
Simply send us an email so that we have you accounted for. Also, please remember you can take advantage of any of our group classes at no additional cost if you are a regular private lesson student.